Join Our Passionate Team at Experience Senior Living!
Are you passionate about creating joy and enriching the lives of seniors while providing superior quality care? If so, then this is the opportunity for you! We are seeking an exceptional Executive Director to join our team at Heritage Crossing! This is your chance to work in a caring, attentive environment, catering to the unique needs of our residents who have chosen to enjoy a lifestyle they’ve earned and deserve at our beautiful community.
Why Join Us?
At Experience Senior Living, we are a team of dedicated professionals driven by our mission to create communities with purpose that make a positive impact on the lives of our residents, their families and our team members. We are curating extraordinary experiences by fostering genuine friendships and connections with our residents. We intend to disrupt the experience of aging by allowing our residents to thrive in a unique, vibrant, and engaging environment.
What You Will Do:
As the Executive Director, your role will include the following:
Operational Leadership
- Operational Excellence: Once the community is established, take full responsibility for day-to-day operations, including P&L management and compliance with all regulations.
- Resident and Team Satisfaction: Focus on creating a safe and enriching environment for residents, families, and team members, ensuring high levels of satisfaction and engagement.
- Strategic Growth: Develop and implement strategies for occupancy growth, revenue generation, and cost management, while maintaining the quality of services.
- Collaborative Leadership: Partner with department heads to ensure every aspect of the community—from health and wellness to dining and activities—meets and exceeds expectations.
- Sales and Marketing Support: Continue to actively support the sales and marketing efforts by participating in tours, outreach, and relationship-building with referral partners.
- Community Engagement: Remain active in local community activities and events, maintaining the strong network established during the development phase.
What We Offer:
- A full benefits package, including medical, dental, vision, STD/LTD, life and voluntary life, 401k with employer matching, paid holidays, and up to 20 days PTO in the first three years.
- This position has the opportunity to earn a robust lease-up commission, incentivizing this individual to meet occupancy goals while construction is underway all the way up until the first resident moves in and beyond.
- The opportunity to work in a luxurious, high-end environment and to make a lasting impact on the lives of our residents.
What We’re Looking For:
- A Bachelor’s degree in business administration, healthcare administration, hospitality or a related field.
- Required to obtain certification for Residential Care Facilities based on state regulations within the first 90-days of employment. If you are not currently certified the company will support you to obtain this certification.
- 3-5 years of successful operations management experience, particularly in achieving financial and sales goals.
- Proven experience in luxury hospitality or senior living, with a deep understanding of creating a premium experience for residents and their families.
- A strong track record of delivering exceptional customer service and consistently exceeding high expectations.
- Strong leadership and team-building skills, with the ability to inspire and manage a diverse team.
- Excellent communication and problem-solving skills, with a focus on resident satisfaction and regulatory compliance.
- A solid understanding of facilities management, with the ability to ensure that the community is maintained to the highest standards.
- The ability to obtain the necessary licensing or certification as an administrator for assisted living within the required timeframe.
- A clean driving record per the company’s motor vehicle policy.
Ready to Make a Difference?
This is more than just a job—it’s an opportunity to be part of something truly special. If you’re ready to bring your compassion and professionalism to our community and make a difference in the lives of seniors, we want to hear from you! Apply today and help us create a welcoming and nurturing place where our residents can enjoy the best years of their lives.
Experience Senior Living is an Equal Opportunity Employer.
